Question 1

Who are we?

Accepted Answer

We are Quaint Designs, a small, family run business specialising in all aspects of children's wear, from clothes and toys, to bags and accessories, all at competitive prices with fast delivery and shipping times.

Question 2

Why use Quaint Designs?

Accepted Answer

At Quaint Designs, we have over 15 years experience in the children's wear sector, and it is with this experience and knowledge that we can provide our customers with the best product at the most reasonable prices. Also, as a family run business, we strive to build lasting relationships with our customers, through trust, honesty and a willingness to adapt to each customers needs.

Question 3

What is our complaints procedure?

Accepted Answer

In the unlikely event that you are not 100% satisfied with the products/services received, please send us an email at support@quaintdesignsuk.com, (support@quaintdesignsuk.com,)and we will get back to you as soon as we can.

Question 4

How can you contact us?

Accepted Answer

For all enquiries , please in the first instance send us an email at support@quaintdesignsuk.com, (support@quaintdesignsuk.com,)and we will get back to you as soon as possible.

Question 5

How do we use and store your information?

Accepted Answer

For all data related enquiries, please see our Privacy Policy section.

Question 6

Do you provide a personalised service?

Accepted Answer

At Quaint Designs, many of our items, including decorative pieces, can be personalised to suit you, from colour choices to naming. Please get in touch if you require these services and for more information. Please also bear in mind that personalisation can sometimes take longer as these items will be hand painted and hand printed, again, for approximate delivery times for such items, please do get in touch.

Question 7

How long will my order take to be delivered?

Accepted Answer

For all shipping times and costs, please see our Shipping Policy section on our website.

Question 8

What are the shipping costs?

Accepted Answer

Please see our Shipping & Returns policy for information about costs.

FAQ's